Privacy Policy

Air Florida Solutions LLC ("Company", "we", "us", or "our") is an insured HVAC service business serving Greater Orlando, Kissimmee, and Central Florida, Florida, operating as a service-area business without a public storefront. Our website address is https://airfloridasolutions.com. Contact: service@airfloridasolutions.com · (407) 544-3355.

We collect the following categories of personal information: • Contact form submissions: full name, phone number, email address, ZIP code, service type, and any message you write. • Phone calls: when you call our sales line ((407) 544-3355) or emergency line ((407) 577-8058), calls may be recorded or tracked through CallRail for quality assurance and call attribution. Call recordings are retained for up to 90 days. • Automatic data: IP address, browser type, pages visited, time on site, referral source — collected via Google Analytics 4 and Google Tag Manager. • Advertising data: if you arrive via a Google Ads or Meta (Facebook/Instagram) ad, our tracking pixels record that interaction to measure ad effectiveness. • Cookies and similar technologies: see our Cookie Policy for full details.

• To respond to service requests, provide quotes, and schedule appointments. • To call or text you back regarding your inquiry (phone/SMS with your consent). • To measure and improve our advertising campaigns (Google Ads, Meta Ads) via conversion tracking and remarketing audiences. • To analyse website traffic and improve user experience via Google Analytics 4. • To comply with legal obligations under Florida law. We do not sell, rent, or trade your personal data to third parties.

We use the following cookies and tracking pixels. For full details see our Cookie Policy: • Essential cookies: required for the website to function. No consent needed. • Google Analytics 4 (analytics_storage): measures page views, sessions, traffic sources. • Google Ads / Google Ads Remarketing (ad_storage): tracks conversions (calls, form submissions) from our Google Ads campaigns; builds remarketing audiences of past visitors. • Meta Pixel / Meta CAPI (ad_storage): tracks conversions from our Facebook and Instagram ad campaigns; enables custom audiences and lookalike audiences. • CallRail: call-tracking script that attributes phone calls to the marketing source (Google Ads, organic, etc.). All non-essential cookies require your prior consent via our cookie banner (Google Consent Mode v2).

We share data only as necessary to operate: • Google LLC — Analytics 4, Ads, Tag Manager (see google.com/policies/privacy). • Meta Platforms Inc. — Facebook/Instagram Pixel and Conversions API (see facebook.com/policy). • CallRail Inc. — call tracking and analytics (see callrail.com/privacy). • Hosting provider — our website files are hosted on a cPanel server; provider has no access to form data. All third parties are contractually bound to protect your data and not use it for their own purposes beyond what we instruct.

If you are a Florida resident, you have the right to: • Know what personal information we collect and how it is used. • Request deletion of your personal information. • Opt out of the sale or sharing of personal information (we do not sell data, but you may opt out of targeted advertising). • Non-discrimination for exercising your privacy rights. To exercise any right, contact us at service@airfloridasolutions.com or (407) 544-3355. We will respond within 45 days.

• Analytics: visit tools.google.com/dlpage/gaoptout to install the Google Analytics opt-out browser add-on. • Advertising: visit adssettings.google.com (Google) or facebook.com/adpreferences (Meta) to manage ad preferences. • Cookies: use our Cookie Consent banner (accessible from the footer Cookie Policy link) to withdraw consent at any time. You can also clear cookies in your browser settings. • Do Not Track: our site does not currently respond to browser-level DNT signals, but Consent Mode v2 defaults to denied until you opt in. • CallRail: to opt out of call tracking, call us directly at (407) 544-3355 and request not to be tracked.

Form submissions and contact records are retained for up to 3 years for business purposes. Call recordings are kept up to 90 days. Analytics data is retained per Google's default (14 months for GA4). You may request deletion at any time.

Our services are not directed to children under 13. We do not knowingly collect data from minors. If you believe a minor has submitted information, contact us for deletion.

We may update this policy as our practices change or as required by law. The "Last updated" date at the top reflects the most recent revision. Material changes will be announced via a notice on our website.

For privacy questions or to exercise your rights: Air Florida Solutions LLC Email: service@airfloridasolutions.com Phone: (407) 544-3355